Store the tea at home in a sealed box, away from cluttered and odorous environments. Tea needs to be stored in a separate environment at a temperature below 5 degrees Celsius, and can also be stored in a refrigerator or freezer. Proper storage methods ensure that the tea does not spoil.

There are various containers for brewing tea, and the choice depends on personal preference and needs. Here are some common brewing containers and their characteristics:Glass: Suitable for brewing various types of tea, especially green tea, yellow tea, and herbal tea. As glass is transparent and pure, you can appreciate the beauty of tea leaves unfolding and dancing in the water. However, please note that glass is not heat-resistant, so it is not suitable for using boiling water to brew tea.Porcelain cup: Suitable for brewing various types of tea, especially green tea, yellow tea, and herbal tea. Porcelain has good heat insulation and is non-transparent, which allows tea leaves to fully steep in hot water and release stronger tea fragrance and taste.Purple sand pot: Suitable for brewing tea that requires high temperature, such as Tie Guan Yin and Pu'er. As purple sand material has good breathability, tea leaves can be fully steeped in hot water while retaining their aroma and taste.Lidded bowl: Suitable for brewing tea such as black tea and dark tea that requires high temperature. Lidded bowls have good heat insulation and are non-transparent, allowing tea leaves to fully steep in hot water while retaining their aroma and taste.In short, choosing a container for brewing tea depends on the type of tea and personal preference. When choosing glass, porcelain cup, purple sand pot, lidded bowl and other containers, pay attention to the material and heat resistance of the container to ensure the quality of the tea leaves and safe consumption

All of our 100% Organic teas are guaranteed organic by the United States Department of Agriculture (USDA) and are grown in natural, eco-friendly conditions in Central and South America. Organic certification verifies that farms, crop harvesters, and handling operations comply with organic regulations to maintain their organic integrity.

1.Unique varieties: Parade can focus on unique tea varieties, such as rare Chinese teas, Japanese matcha, or Indian Darjeeling tea. You can ensure that your brand provides the highest quality tea while satisfying consumer demand by providing a unique experience.
2.Sustainability: In the tea industry, sustainability is a key topic. Parade can emphasize the sustainable source of its tea and the importance of environmentally friendly packaging. This can be a significant differentiator for your brand compared to other brands.
3.Quality assurance: Parade can emphasize its strict quality control of tea, including organic tea certified by professionals and no pesticide residues. You can establish consumer trust by providing quality assurance.
4.Customized service: Parade can provide customized service by recommending the most suitable tea for consumers based on their tastes and needs. This personalized attention will differentiate your brand from others and provide a more premium level of experience for consumers.
5.Tea art experience: Parade can provide a unique tea art experience, including introducing consumers to the background and brewing techniques of tea when purchasing tea. You can also offer tea art classes or tea ceremony performances to attract consumers and connect with them more closely.
6.Exquisite packaging: In addition to the product itself, exquisite packaging is also a way for Parade to differentiate itself from other brands. Your packaging design can be unique and attractive, while also providing a high-quality feel.
7.Limited edition series: Through limited edition series, Parade can create a sense of desirability and increase the value of the brand. You can regularly launch limited edition teas and promote them with unique packaging and publicity to attract collectors and tea enthusiasts.
8.Health philosophy: Emphasizing the benefits of tea for health is a great way to distinguish Parade from other brands. You can emphasize the antioxidants, refreshing properties, and other benefits of tea, and promote it as part of daily life.
9.Perfect after-sales service: Providing quality customer service is important for building brand loyalty. Parade can ensure that consumers receive satisfactory support after purchase, including detailed guidance on brewing tea, product consultation, etc.
10.Social responsibility: Emphasizing Parade's social responsibility can help you shape a positive brand image. You can participate in charitable donations, support local community projects, or engage in environmental protection activities to demonstrate that your brand is not only focused on sales but also cares about larger social issues.

We provide shipping via UPS and they will only accept shipments to a valid street address. UPS does not deliver to P.O. Boxes. Your shipping request addressed to a P.O. Box will be delayed and will require an address correction before shipment. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

Our centrally located southern China tea roastery means orders arrive as quickly as possible, whether heading to the East Coast, West Coast, or somewhere in between. We offer UPS shipping options for Ground, 7-Day or Next Day. Your tea products will be shipped after it is roasted and packaged (not necessarily the same day you order). 

Customers must contact our store within 7 days of the original order date if an order arrives damaged or includes the wrong product(s). We will credit your account with a refund after our warehouse receives your non-perishable drinkware or wearables. If an error was made, if you are not happy with the tea, or if you received a damaged product, please get in touch with us so we can make it right.

Tea is a perishable product, so we DO NOT accept any coffee returns (unless a Tea Expert specifically requests a return in writing). However, if an error was made, you are not happy with the tea, or you received a damaged product, please contact us so we can make it right. All shipping charges are non-refundable, and the Refund Policy does not extend beyond the 7-day window.

If you just placed your order, have confirmed that the tea has not shipped, please contact us immediately, and we should be able to refund your order and issue a new one. If your tea has already shipped or was delivered and either an error was made or you are not happy with the tea, please call us or submit a request, so we can understand how to make it right.